…just tell us your physical address.
Holiday Season Last Order Dates
All going well, our carrier will deliver your order to you by 24 December if you order by:
Friday 14 December
Europe except NL, BE, DE
Canada NL, BC
USA West Coast, Hawaii & Alaska
Monday 17 December
Australia WA, QLD, TAS
Canada PEI, NB, AB, NS
NZ Otago, Southland, West Coast, Nth of Auckland, Rural Nth Island
Tuesday 18 December
Canada SK, MB
NZ Sth Island Nth of Christchurch,
USA East Coast
Wednesday 19 December
Australia SA, ACT, Sydney, Vic except Melbourne Metro
Nth Island South of Auckland
Thursday 20 December
Australia Melbourne Metro
Canada ON, QC
For orders over 99.00, we offer FREE SHIPPING to the following destinations: New Zealand, Australia, UK, USA, Canada, and Central Europe (excluding Switzerland) – and to other destinations we charge $70 shipping, or $150 shipping for order value over $298.
For orders under 99.00 we charge $7-$35 ship fee, just check your shopping cart for the exact amount.
(Note: For Africa & Canary Islands write to email@example.com to check our shipping charge – our webshop may underquote shipping to your location.)
Customs duties and other fees may be charged on importation to locations outside of USA, Canada, NZ, Australia, and EU countries. These are your responsibility. For express freight ask for a custom express freight quote from firstname.lastname@example.org or 1-888-748 7453.
We reserve the right to cancel and refund any order at any time at our discretion.
Estimated Delivery Times
Usually, your order will ship within 48 hours via standard service out of our closest warehouse (Wellington, Melbourne, Toronto, New Jersey, Netherlands) and arrive within the following days after the date of dispatch:
Netherlands/New Zealand: 1-2 business days
Belgium/Germany: 1-4 business days
Rest of Europe/United States/Canada/Australia: 1-7 business days
Rest of World (ships from New Zealand via FedEx): 1-7 business days
Changed your mind?
- If you change your mind before you receive your order, email us at email@example.com. If we have not yet shipped your order we will cancel it and be happy to refund in full.
- If we have shipped your order, you can return unused items to us within 90 days of purchase.
- Your Wishbone product must show no signs of use and have all original inner and outer packaging and instructions manual present.
- After inspecting and approving your return, we’ll issue a full refund minus $40 shipping & restocking fee, to the method of payment you originally paid with.
- Same applies if delivery is refused for any reason.
- Before return shipping, contact us at firstname.lastname@example.org to request a RRN (returns registration number) and our returns delivery address.