Wishbone Bike Recycled Edition Safety Message UPDATE – 31 August 2015
Please read our July 2015 safety message below for more information about a pinch hazard in certain Recycled Edition Wishbone Bikes.
This update is to inform owners of affected bikes that we are completing production of our Wishbone Headset Cover now. If you have registered for a cover, we will be sending yours to you in October 2015, as soon as we are able.
Wishbone Bike Recycled Edition Safety Message – 10 July 2015
Wishbone Design Studio is committed to maintaining the highest safety standards for all our riders.
Wishbone has recently received three reports globally of young riders who injured their finger by catching it between the frame and headset of a Wishbone Bike Recycled Edition (RE Bike).
Two RE bike batches made in December 2013 and May 2014 are affected by this pinch point hazard. Your bike’s batch number can be found on the front frame component, as shown in the picture at the bottom of this letter.
We are saddened that any young rider has been hurt using our RE Bike. Our response is to proactively supply free of charge a simple neoprene headset cover to any owner of an affected RE Bike.
If you own an affected RE bike, please stop riding and collect your free headset cover either from the store where you purchased your bike or by registering anytime directly with us.
Note: This message only relates to Recycled Edition Wishbone Bikes made in December 2013 or May 2014. No other batches of RE Bikes and no wooden Wishbone Bikes or other Wishbone products are affected.
Any questions or comments can be sent to firstname.lastname@example.org or call USA 1 888 748 7453 or other countries call New Zealand +64 4 3891959.
Thank you for reading our safety message. Happy Riding from Wishbone!